Responsible for billing Product and service development and charging implementations, integration and changes, responsible for dunning process and lifecycle implementation, issuing the bills to all customers (Post-paid and Hybrid ) accurate and on time including  responsible for customer data accuracy  status  and healthy checks, prepare and test new business requirements  of the billing system with vendors  , provide 3rd  and 4th  line support for business

Duties and Responsibilities

Charging system integration with network systems like MSC, SMSC, GGSN based on standards for online charging

Billing Product and service development for charging implementations and changes

Work closely with business units in the development of new tariffs and services and ensuring that prices reflected in the system are accurate and consistent

Responsible for 3rd and 4th line support to the business as requested by Service desk for issues related to new products

Relation with systems Vendor in following systems issues

Managing systems releases and patches

Implement and monitor changes on dunning process actions for postpaid customers

Implement and monitor new changes on lifecycle for prepaid customers

Responsible for billing and invoicing process for Ooredoo postpaid customers and ensures that accounts are properly reconciled and invoiced

Identifies and resolves billing and rating related issues

Responsible for generating ad-hoc requested data reporting from all billing components

responsible billing and charging system components administration and monitoring like systems health checks, scheduled routines and jobs

Performing ongoing performance and capacity analysis through collecting history of performance data to produce and suggesting for capacity planning

Ability to drive and execute assigned projects as according to the plan

Improving systems performance by investigating problems, systems logs analysis, developing specifications, identifying trends in technology, and recommending, integrating and documenting solutions.

Ensure that Billing and Charging system systems are up and operational 24 by 7

Other tasks might be required

:Work Experience & Qualifications

 التقدم للوظيفة: من هنا