Duties and Responsibilities:
- Charging system integration with network systems like MSC, SMSC, GGSN based on standards for online charging.
- Billing Product and service development for charging implementations and changes
- Work closely with business units in the development of new tariffs and services and ensuring that prices reflected in the system are accurate and consistent.
- Responsible for 3rd and 4th line support to the business as requested by Service desk for issues related to new products.
- Relation with systems Vendor in following systems issues.
- Managing systems releases and patches.
- Responsible for billing and invoicing process for Ooredoo postpaid customers and ensures that accounts are properly reconciled and invoiced.
- Identifies and resolves billing and rating related issues.
- Responsible for generating ad-hoc requested data reporting from all billing components.
- responsible billing and charging system components administration and monitoring like systems health checks, scheduled routines and jobs, …
- Performing ongoing performance and capacity analysis through collecting history of performance data to produce and suggesting for capacity planning
- Ability to drive and execute assigned projects as according to the plan.
- Improving systems performance by investigating problems, systems logs analysis, developing specifications, identifying trends in technology, and recommending, integrating and documenting solutions.
- Ensuring that BSS systems are up and operational 24 by 7.
Work Experience & Qualifications::
- University degree in Computer Science or computer / telecom/electric engineering.
- 2 years’ experience in Billing and charging systems.
- Good knowledge in Oracle Database.
- Good knowledge in UNIX / Redhat Administration and Shell scripting.
- Good knowledge in SQL/PLSQL.
- Good Knowledge in Microsoft applications (Word, Excel, …)
- Problem solving & analytical Thinking in a Variable environment.
- Experience in Web Services, WSDL, SOAP, XML technologies.
- Experience in version control systems.
Personal Traits & Skills::
- Fluent in English and Arabic.
- Well organized and attentive to detail.
- Customer and service orientation.
- Good problem solving skills.
- Have knowledge transfer skills.
- Strong communication abilities.
- Ability to work under pressure.
ِApply To:
ملاحظة: يجب إرفاق الملفات التالية:
1. Resume / cv
2. Updated CV