IT Consultant - فلسطين | سمارت إندكس



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IT Consultant - فلسطين

IT Consultant / Part time job

Post Title                          : IT Consultant / Part time job

Reports to                        : NDC Finance Manager

Location                           : NDC Main Office - Al Ram

Established in 2006 as an independent non-profit nongovernmental organization, the NGO Development Center (NDC) provides financial and technical support to CSOs through its various programs and grant-making schemes.  NDC is seeking currently to hire an IT Consultant.

The overall objective of the IT Consultant is to maintain the information systems and networks of the NDC and to give support to all staff at NDC office.

Duties and responsibilities

  • Servers, PCs and Laptops, Telephones and VC

This will include performing maintenance for the servers, PCs and Laptops. This will include checking all the devices and fixing any problems found, in addition to updating all the definitions of the anti-viruses and installing the latest updates and patches. In addition to maintaining the NDC's telephone system plus the Video Conference.

Deploying, administering, and troubleshooting and installing the server and configure everything needed as the active directory, users, groups, permissions, Internet information server (IIS), Exchange, Lotus Notes, file server, UNIX Sun Solaris.

  • Network and Wireless

This will include all the maintenance required for the network and the wireless access-points. This will include major networking and network security services, including the all-new Network Access Protection (NAP), authentication infrastructure, IPv4 and IPv6, remote access, virtual private networks, IP security, quality of service, scalable networking, wireless infrastructure and security, DNS, DHCP, configuring these services to comply with Windows® operating systems, plus troubleshooting any problem.

  • ADSL Router, leased lines, VPN and Firewall

This will include troubleshooting for the internet access, VPN and firewall plus following up with the internet service provider to make sure that the internet is connected all the time without any problem. The maintenance will include the configuration problems also.

  • Backup and Recovery

This will include doing backup for all the data on the server plus the server operating system and active directory and computers, plus doing disaster recovery for the server and computers in case of failure. The maintenance will include any software or hardware problems.

  • Printers and Scanners

This will include doing maintenance for all the printers and scanners connected to computers at your side. The maintenance will include any software or hardware problems, plus giving support for the printer’s hardware.

  • Emails, Websites, and Projects Management Information System (PMIS)

This will include creating new emails for NDC staff, and providing support in maintaining the current email accounts.

For the PMIS, the consultant will be responsible of monthly pack up and providing access to Gaza staff, and the consultant working on the system.

For the NDC websites, the consultant will be responsible to follow up with hosting/domain name registration companies to have the websites up and running.


  1. The maintenance will include any expansion in the system.
  2. The maintenance will not include any consumable or defected parts.
  3. The Monthly Maintenance support shall include a Minimum of 20 hours per month including three visits/month (5 hours /visit) & five hours plus for any urgent calls or visits.


  • Bachelor degree in Information Technology, Computer Science, or related field
  • 5 years of experience in related function.
  • Excellent knowledge of technical management, databases and network administration.
  • Excellent command of English and Arabic languages.

How to apply: Interested candidates are encouraged to submit a cover letter and CV to with the position title in the subject line no later than Monday, February 8, 2021.


Only short-listed candidates will be contacted.


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