Field Eligibility and Registration Officer - غزة | سمارت إندكس

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Field Eligibility and Registration Officer - غزة



Vacancy Announcement Number 02-04-2020

Deadline for Applications 07 May 2020

Source of Fund Programme Budget

Contract Type & Duration Fixed-Term Appointment for 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need

Department Gaza Field Office – Relief and Social Services Programme

In accordance with established Agency policy and procedures, the ideal candidate:

  • Manages and plans the Eligibility and Registration activities, including reviewing/recommending amendment where necessary, and supervising the implementation of eligibility and registration instructions, manuals and procedures governing eligibility and registration activities, to improve the quality of services provided to registered refugees;
  • Provides overall supervision, technical guidance and support to Registration and Eligibility staff in the Field and Areas; conducts field visits to ensure that work is carried out in a consistent and efficient manner;
  • Verifies and recommends the new registration and re-registration applications submitted by refugees to determine their eligibility for registration according to the stipulated eligibility and registration criteria prior to recommendation for action by the Chief, Relief and Social Services Programme;
  • Supervises data verification and analyses for planning and monitoring purposes and ensures the smooth running of the Refugee Registration Information System (RRIS) in coordination with the Senior Refugee Registration Information Systems Officer, HQA;
  • Acts as the focal point for queries on eligibility and registration status from internal and external parties and corresponds accordingly; acts as the principal custodian for the authentication of the Agency’s registration records and digitally scanned documents of registered refugees/persons, ensuring their safety, accuracy and appropriate usage;
  • Maintains and enhances good relations and coordinates with all Departments/Programmes in UNRWA and external concerned parties to facilitate an accurate registration processes, and other Divisional activities;
  • Performs training needs assessment to Eligibility and Registration staff; organizes and implements the required training and capacity building to improve service delivery;
  • Manages the Division’s budget, including budget preparation and expenditure monitoring, preparation of Key Performance Indicators; contributes to the overall Department planning and management
  • Performs other duties as may be assigned by the supervisor(s).

Additional information

The incumbent is required to travel within the Field in performing his/her duties, thus must be willing and qualified to drive an Agency vehicle in the course of duty. Work may include irregular working hours/days.

Conditions of service

  • Basic Salary: Monthly basic salary from $1705.00 plus a Senior Professional Officer allowance 15% of basic salary; and monthly dependency allowance up to $123.25.
  • Contract Duration: Three years including 1 year probation period
  •  Leave: 36 days of annual leave for staff attending UNRWA duty stations with six-day working week. 30 days of annual leave for staff attending UNRWA duty stations with fiveday working week.
  • Pension: Provident Fund contribution (15% of basic salary paid by the Agency)
  • Other conditions of service and benefits may apply.

To qualify for this position, you will need:

Education A university degree in Business Administration, Demography, Population or any related discipline;

Experience At least six years' relevant experience of which at least three years should have been at a supervisory level.

Language(s) Excellent command of spoken and written Arabic and English.

You will also need to demonstrate the following competencies:

UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. In addition the following functional competencies apply:

  • Leading and Supervising.
  • Relating and Networking.
  • Planning and Organizing.
  • Applying Technical Expertise.

Equivalency When the minimum requirements are not fully met, Field Director for Field Area staff and Director of Human Resources for Headquarters Area staff, in consultation with the concerned supervisor may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination

How to apply

To start the application process, applicants are required to register at http://jobs.unrwa.ps by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.ps will be considered. UNRWA only accepts degrees from accredited educational institutions

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