UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA’s human development goals UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency’s operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

The main responsibilities include:

In accordance with Agency policy and procedures, the incumbent:

• Provides technical support to ensure all RSSD staff in the assigned Field properly utilize all systems and software for day-to-day operational needs; this includes the Refugees Records Information System (RRIS), Micro-Credit Support Programme MIS and Community-based Organization Data System.
• Assists HERRIS in the planning for system testing, system installations, backup needs and formal on-the-job training for the use of Relief and Social Service Department systems.
• Implements the technical guidance, instructions and support documentations provided by the Eligibility and Refugee Registration Information Section and ensures proper identification and resolution of system problems in coordination with ISD at the Field or Headquarters level as needed.
• Is technically responsible at Field level for the data integrity, accuracy, timeliness and maintenance of all RSSD Information Systems data from error detection phase to error correction phase.
• Monitors and follows up on data collection, consolidation and analysis related to RSSD Information Systems in order to produce reports and statistical data that will support management in planning, budgeting and forecasting.
• At the Field Level, assists in collecting and documenting user requirements; prepares instruction manuals, training material and any other documentation for the RSSD systems.
• Identifies RSSD Small Business Applications development needs in the respective Field and follows up on the development, testing and deploying in accordance with ISD policy regarding Small Business Applications.
• Prepares RSSD’s IT related budget at Field level according to ISD standards.
• Performs such other duties as may be required.

Conditions of service:

Monthly basic salary JD928.8, plus an allowance of 1000 NIS payable in JD at UNRWA rate. Other benefits include:

• Provident Fund contribution (15% of basic salary paid by the Agency).
• Dependency allowances (if applicable).
• 30 days of annual leave.
• Compulsory medical insurance.

To qualify for this position, you will need:

Education: A university degree in computer science and/or information systems.

Work experience: At least three years of experience in the application of the above and in the administration of database systems and SQL servers.

Language(s): Good command of written and spoken English.

You will also need to demonstrate the following competencies:

• Very good interpersonal skills.
• Ability to set priorities, work under pressure and meet tight deadlines.
• Willingness to keep abreast of new development concepts and approaches.

Desirable qualifications:

• Knowledge of the refugee community and Agency Relief and Social Services activities.
• Good knowledge in statistics.
• Possession of valid driving license.

How to apply:

To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.

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