جمعية الهلال الاحمر الفلسطيني

تعلن جمعية الهلال الاحمر الفلسطيني عن حاجتها لتعيين ادراي تطبيقات في مقرها العام في رام الله – شارع القدس وعلى ان تنطبق على المتقدم المتطلبات الوظيفية المذكورة ادناه , علما ان الموعد الاخير لاستقبال الطلبات هو نهاية دوام يوم الخميس 17 - 6 - 2021 . تستقبل الطلبات فقط من خلال البريد الالكتروني jobs@palestinercs.org . يمكن الاطلاع على تفاصيل الوظيفه ادناه

Duties and Responsibilities:
- Perform service-specific maintenance and administration tasks.
- Provide support for end user access issues including troubleshooting and performing root cause analysis.
- Manager and monitor service detail and service notifications related to patching/critical updates/downtime.
- View and monitor service detail and service notifications related to patching/critical updates/downtime.
- Manage accounts and subscriptions. Export metric data for a service instance. View account usage and provide reports
- Manage all Service Requests & coordinate and complete any Administration tasks.
- Works with internal staff, 3rd party vendors to update and communicate environment maintenance schedules, refresh schedules, and outages.
- Monitors and communicates system performance metrics and works with internal staff and 3rd party vendors to resolve any issues. - Add and manage users and provision roles and data access sets based on organization-defined data security policies and user role matrix defined by the business. - Review and audit end user accounts, permissions, and access rights.

Qualifications and Experience
- Bachelor degree in SW engineering, computer Science, or related field.
- Proven experience for 2 to 3 years in enterprise applications administration (like: ERP, CRM, HRMS, etc. …)
- Knowledge and experience in Oracle Applications/ Oracle Database administration.
- Good database programming knowledge and experience (SQL) to generate needed reports.
- Experience in working with the Identity and Access Management features like: creation of users, groups, policies in enterprise applications.