Terms of Reference

"Soft Skills" Trainer

Education to Work Transition Project

Quality Improvement Fund

Institution: Gaza Community College for Tourism Studies (GCCTS)

Project Title: Improving the Quality of Students and Graduates of the Administration and Office Automation Program at Gaza Community College for Tourism Studies by providing them with Digital Technological Skills to Increase Employment Opportunities (i-Admin)

Introduction:

Gaza Community College for Tourism Studies (GCCTS) has received a grant from the Quality Improvement Fund (QIF) - Education to Work Transition Project - Ministry of Education and Higher Education in partnership with AQSA university and Palestinian Information Technology Association of Companies (PITA), and funded by the World Bank for the project entitled:  " Improving the Quality of Students and Graduates of the Administration and Office Automation Program at Gaza Community College for Tourism Studies by Providing them with Digital Technological Skills to Increase Employment Opportunities (i-Admin)". Accordingly, GCCTS seeks the selection and employment of a highly-qualified trainer to develop and deliver a training of "soft skills (Effective verbal and written communication, organization, team work, TOT, always punctual, critical thinking, social skills, creativity, problem solving, empathy, cooperation, body language, etc.…) for developing the capacity of the academic staff.  

Assignment Objective:

GCCTS is considering the selection of a professional and a highly qualified  trainer to be part of the project team, who has strong experiences to develop and deliver the mentioned training course, in order to develop the capacity of the academic staff, thus, bridge the gap and upgrade the skills and competencies of the target group and qualify them to meet the needs of the market.

Main Tasks and Responsibilities:

The selected trainer will be responsible for but not limited to the following tasks:

1. Develop an action plan for conducting the training mission. This includes the main topics to be covered, and the types of evaluation methodologies will be used.
2. Develop, design, and submit an effective detailed training material (Theoretical + practical) with the required format, supported with necessary photos, graphs, and shot screens in order to get the project team approval before starting the training process.
3. Deliver 27-contact hour TOT of the approved course material to a group of 10-15 trainers (academic staff) as well as helping them to utilize efficient teaching methodologies in the same field.
4. Deliver a pretest and posttest regarding the mentioned course.
5. Following all the academic guidelines of GCCTS with respect to attendance commitments, exam preparations and supervision.  
6. Participating in meetings and workshops related to the project activities if necessary.  
7. Performing other duties as may be assigned by the project manager concerning the training.
8. Provision of detailed report of the implemented tasks and associated deliverables.
9. Deliver a final version of the training material after conducting the course with all suggested amendments during the course for approval.

Note: All required tasks and responsibilities are included within the cost of delivered training hour.

Deliverables:

1-    A detailed action plan including methodology, time frame, and the main activities of the process of delivering the required course.

2-    An effective detailed training material with the required format, supported with necessary photos and graphs before starting the training course.

3-    A final version of the training material after conducting the course with all suggested amendments during the course.

4-    27-contact hour TOT of the approved course material to a group of 10-15 trainers (academic staff) as well as helping them to utilize efficient teaching methodologies in the same field.

5-    A pretest and posttest regarding the mentioned course

6-    A final comprehensive report showing all implemented stages, development, findings, evaluations and recommendations.

Note: All required deliverables are included within the cost of delivered training hour. (The project team approval on the submitted deliverables is a must)

 Essential Required Qualifications:

Qualified consultant should hold the following:

1-         At least B.Sc. in Public Relations, Engineering, Administration, or any related discipline from a recognized university.

2-         Proven previous work experience in conducting similar assignments.

3-         Three years minimum proven previous experience in training sector.

4-         Ability to utilize different teaching/training methods to easily develop the skills in the field.

5-         Fluency in English and Arabic.

6-         Large autonomy; high flexibility and adaptation capacities to the contexts and environment, solution-oriented.

7-         Highly qualified in communication and reporting skills.

8-         Ability to comply strictly with deadlines and work in a timely manner.

Time Frame: The expected level of the effort for the trainer is (30 hr.) during a period from 20/11/2019 to 19/12/2019

Start Date: November 20, 2019.

Place of work:

The successful trainer will be working at GCCTS main site building in Gaza City.

Contract Type: Lump Sum contract. 

Interested candidates are invited to send their CV together with their action plan (in English) by 31/10/2019 to: iad.gccts@gmail.com  indicating the position (i-Admin – Trainer of Soft Skills) in the subject line.

The selection process follows World Bank recruiting policies and procedures. Only shortlisted candidates will be contacted for an interview.