Language Services Department (LSD) Coordinator

Job Description

Job purpose

Ritaj’s LSD Coordinator supports promotion and management of the language services and maintains operations of the department; candidate is also in charge of clients’ meetings and deal closing for the language services, in addition to serving Ritaj’s internal language needs.

Duties and responsibilities

• Coordinate translation/interpretation projects to ensure quality and workflows are running and all deadlines are met.
• Develop and maintain external service providers pool.
• Proofread Arabic and English text from external and internal clients.
• Draft press releases/posts/etc. for Ritaj’s services/events.
• Develop an LSD plan that includes promotional material, target audience, outreach channels and tools, and sales results.
• Collect all required information relevant for each project.
• Prepare rolling action plans on how to initiate, implement and close each project.
• Conduct surveys to collect information about the market.
• Manage the LSD social media pages.
• Continuously tracks status of translation/interpretation projects and communicates progress.
• Conducts quality control review on all translation projects ensuring completeness and accuracy.
• Provides day-to-day oversight of translations vendors and workload.
• Support planning and forecasting efforts to maintain timely turn-around of translations projects to achieve business objectives.
• Support periodic evaluation of the translation processes and service providers.
• Seek out and replies to requests for translation/interpretation projects and negotiates pricing, where applicable.
• Provide diligent and proactive after sale project management.
• May include travel throughout the West Bank.
• Other duties as assigned.

Qualifications

• BA degree in any language or a relevant field
• Computer proficient, especially online research, email (Outlook), Word, Excel, PowerPoint
• Ability to multi-task
• Punctual, self-starter and energetic, along with being a team player
• Ability to think creatively and lead
• Problem solver
• Excellent communication skills

Working conditions

This position may require occasional evening and weekend work, light travel, and working with challenging clients.

To apply send a cover letter, CV with 3 professional references, and salary history, in Arabic or English, to jobs@ritajms.com with Subject: LSD Coordinator. Submissions will be processed on a first come first served basis.

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