Customer Support Engineer – Core Rawabi, Hebron

DESCRIPTION

The ideal candidate will provide the highest-level of technical support to help resolve complex customer problems, be able to work independently, and have a passion for delivering excellent customer experience.

• Serve as a Customer support engineer who will master the company unique
  technology.
• Taking ownership on support related issues.
• Providing great customer experience, handling issues with expertise and
  kindness.
• Work with internal teams to resolve customer outstanding issues.
• Establish knowledge and process to provide a great customer
  experience.

REQUIREMENTS

• 1-3 years of experience as Customer Support Engineer
• Graduate Information Systems or Industrial Engineering and Management
• Working experience with databases like MySQL/ SQL Etc.- must
• Experience with Linux
• Working experience with Python – Must.
• Working experience with Javascript
• Reverse engineering of API/web-applications - advantage
• Excellent troubleshooting skills
• High level of communication skills in English
• Ability to work independently in a multitasking and pressured environment

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