Training and Retention Specialist 

An-Najah National University Hospital (NNUH) is seeking a qualified candidate to fill the following position:

Training and Retention Specialist 

Key Job Duties and Responsibilities:

• Conduct NNUH-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
• Oversee and facilitate Onboarding and Orientation process for new hires as per NNUH’ Orientation policy and procedures
• Follow up NNUH’s Learning Management System (LMS)- HR related modules
• Establish and maintain good relationships with internal and external training providers.
•  Schedule courses, timetabling and facilitate training programs
• Handle logistics for training activities
• Coordinate internal training compliance for the group by scheduling, organizing, and monitoring staff attendance
• Assist in developing training materials and handouts
• Coordinate accredited programs and regulatory training including enrolment, logging module completion and certification
• Coordinate off-site training activities
• Oversee and promote employee relations includes surveying, analyzing and reviewing employees to find and recommend areas for employee retention improvement
• Compile and prepare reports and documents pertaining to employees training and retention
• evaluates effectiveness and makes recommendations on areas of improvement
• Assist in recruitment and Hiring processes
• Communicate policies and procedures pertaining to Human Resources and benefits
• Conduct exit interviews, summarizes findings, and discusses trends and concerns with senior management
• Assist and coordinate human resources employees’ events
• Offer consultation, facilitation, and resolution strategies for workplace issues
• Follow up performance improvement plans inline with the performance appraisal recommendations as per the NNUH’s policy
• Production of all related reports as requested
• Perform any other HR related duties as assigned;

Education and Experience:

•    Bachelor's degree, preferably in human resource management or equivalent combination of education, training and experience;
•    At least (3) years’ experience in a similar role;
•    Hands-on experience coordinating multiple training events in a corporate setting

Required Skills/Abilities:

•  Proven ability to complete full training cycle (Assess needs, plan, develop, coordinate, monitor and evaluate).
•   Adequate knowledge of learning management systems and web delivery tools.
•   Excellent verbal and written communication skills;
•   Excellent interpersonal, counseling, and negotiation skills;
•   Excellent customer service skills;
•   Good understanding of recruiting and other human resources functions;
•   Strong analytical and problem-solving skills;
•   Proficient with Microsoft Office Suite or related software;
•   Ability to work in a fast paced & busy office working environment;
•  Ability to work alone, within a team and on own initiative.

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